Accreditation & Reports

Community Living Kingston and District has a quality improvement process in place throughout the organization. The quality improvement process is guided by the organization’s commitment to its accreditation through CARF. Community Living Kingston received its initial CARF accreditation in 2007. Successful three-year accreditations, the maximum level available, were awarded in 2010, 2013, 2016, 2019 and 2023.

Click here to read the report from Community Living Kingston and District’s 2022 survey.

CLKD Strategic Plan 2021-2026

In September 2019, the Community Living Kingston and District board launched a process to renew its strategic plan with a refreshed mission, long-term vision and service values for the organization. It also identified some key strategic priorities to anchor and guide CLKD’s activities over the next five years and beyond.
After a close look at the organization’s existing mission, vision and values, the review examined key strategic choices, new trends, pressures, evolving needs and expectations. In turn, action objectives were developed to support the identified strategic priorities.

The following strategic plan is the product of that work.

CLKD Strategic Plan 2021-2026

Broader Public Sector (BPS) Business Documents Directive

The Broader Public Sector (BPS) Business Document Directive sets out requirements for all designated BPS organizations to prepare and publish their business plans and other business or financial documents. The Directive is intended to provide the public with a means to understand the business objectives and overall operation of BPS organizations and to bring consistency and transparency across such organizations.

For more information on the laws that support accountability and transparency in the broader public sector (BPS), go to:
https://www.ontario.ca/page/broader-public-sector-accountability

Quality Improvement Report

Community Living Kingston and District develops this comprehensive report each year as part of the organization’s quality improvement system. This report includes the organization’s Strategic Plan, Risk Management Plan, Technology Plan and Accessibility Plan. It also includes the results to all of the organization’s satisfaction surveys and details all of the agency’s performance indicators.

Click here to read the 2022 Quality Improvement Report

Click here to read the 2021 Quality Improvement Report

Click here to read the 2020 Quality Improvement Report

Click here to read the 2019 Quality Improvement Report
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Click here to read the 2018 Quality Improvement Report
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Click here to read the 2017 Quality Improvement Report
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Quality Assurance Measures (QAM) Compliance

As part of the developmental services (DS) transformation, the government passed the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA). The government also set out in Ontario Regulation 299/10-Quality Assurance Measures (QAM) requirements under SIPDDA that promote social inclusion for individuals with developmental disabilities.

Under the authority of SIPDDA, the Ministry of Community and Social Services (MCSS) has the authority to inspect Developmental Services Agencies across Ontario. Compliance inspections confirm whether the agency is complying with the minimum standards outlined in Ontario Regulation 299/10 Quality Assurance Measures (QAM) and the associated Policy Directives.

Please see letters indicating our compliance with the current regulations below:

Click here to read the 2022 Compliance Letter

Click here to read the 2021 Compliance Letter

Click here to read the 2019 Compliance Letter

Click here to read the 2018 Compliance Letter

Click here to read the 2017 Compliance Letter

Annual Reports - Inspiring Possibilities