The Broader Public Sector (BPS) Business Document Directive sets out requirements for all designated BPS organizations to prepare and publish their business plans and other business or financial documents. The Directive is intended to provide the public with a means to understand the business objectives and overall operation of BPS organizations and to bring consistency and transparency across such organizations.

For more information on the laws that support accountability and transparency in the broader public sector (BPS), go to:
https://www.ontario.ca/page/broader-public-sector-accountability

Community Living Kingston and District develops this comprehensive report each year as part of the organization’s quality improvement system. This report includes the organization’s Strategic Plan, Risk Management Plan, Technology Plan and Accessibility Plan. It also includes the results to all of the organization’s satisfaction surveys and details all of the agency’s performance indicators.

Click here to read the 2022 Quality Improvement Report

Click here to read the 2021 Quality Improvement Report

Click here to read the 2020 Quality Improvement Report

Click here to read the 2019 Quality Improvement Report
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Click here to read the 2018 Quality Improvement Report
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Click here to read the 2017 Quality Improvement Report
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As part of the developmental services (DS) transformation, the government passed the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA). The government also set out in Ontario Regulation 299/10-Quality Assurance Measures (QAM) requirements under SIPDDA that promote social inclusion for individuals with developmental disabilities.

Under the authority of SIPDDA, the Ministry of Community and Social Services (MCSS) has the authority to inspect Developmental Services Agencies across Ontario. Compliance inspections confirm whether the agency is complying with the minimum standards outlined in Ontario Regulation 299/10 Quality Assurance Measures (QAM) and the associated Policy Directives.

Please see letters indicating our compliance with the current regulations below:

Click here to read the 2022 Compliance Letter

Click here to read the 2021 Compliance Letter

Click here to read the 2019 Compliance Letter

Click here to read the 2018 Compliance Letter

Click here to read the 2017 Compliance Letter

The Outcomes Report Card contains much of the same information about our quality improvement activities as the Annual Management Report, but in a simpler format.

Click here to read the 2022 Outcomes Report Card

Click here to read the 2021 Outcomes Report Card

Click here to read the 2020 Outcomes Report Card

Click here to read the 2019 Outcomes Report Card


Click here to read the 2018 Outcomes Report Card



Click here to read the 2017 Outcomes Report Card



Below are links to the latest annual reports:

2021 Annual Report

2019 Annual Report

2018 Annual Report

2017 Annual Report

Below are links to the latest financial audits:

2021 Financial Statement

2020 Financial Statement

2019 Financial Statement

2018 Financial Statement

2017 Financial Statement

2016 Financial Statement