Accreditation & Reports

Community Living Kingston and District has a quality improvement process in place throughout the organization. The quality improvement process is guided by the organization’s commitment to its accreditation through CARF. Community Living Kingston received its initial CARF accreditation in 2007. Successful three-year accreditations, the maximum level available, were awarded in 2010, 2013, 2016 and 2019.

Click here to read the report from Community Living Kingston and District’s 2019 survey.

Broader Public Sector (BPS) Business Documents Directive

The Broader Public Sector (BPS) Business Document Directive sets out requirements for all designated BPS organizations to prepare and publish their business plans and other business or financial documents. The Directive is intended to provide the public with a means to understand the business objectives and overall operation of BPS organizations and to bring consistency and transparency across such organizations.

For more information on the laws that support accountability and transparency in the broader public sector (BPS), go to:

Quality Improvement Report

Community Living Kingston and District develops this comprehensive report each year as part of the organization’s quality improvement system. This report includes the organization’s Strategic Plan, Risk Management Plan, Technology Plan and Accessibility Plan. It also includes the results to all of the organization’s satisfaction surveys and details all of the agency’s performance indicators.

Click here to read the 2021 Quality Improvement Report

Click here to read the 2020 Quality Improvement Report

Click here to read the 2019 Quality Improvement Report

Click here to read the 2018 Quality Improvement Report

Click here to read the 2017 Quality Improvement Report

Quality Assurance Measures (QAM) Compliance

As part of the developmental services (DS) transformation, the government passed the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA). The government also set out in Ontario Regulation 299/10-Quality Assurance Measures (QAM) requirements under SIPDDA that promote social inclusion for individuals with developmental disabilities.

Under the authority of SIPDDA, the Ministry of Community and Social Services (MCSS) has the authority to inspect Developmental Services Agencies across Ontario. Compliance inspections confirm whether the agency is complying with the minimum standards outlined in Ontario Regulation 299/10 Quality Assurance Measures (QAM) and the associated Policy Directives.

Please see letters indicating our compliance with the current regulations below:

Click here to read the 2019 Compliance letter

Click here to read the 2018 Compliance letter

Click here to read the 2017 Compliance letter

The Outcomes Report Card
Annual Reports - Inspiring Possibilities

Below are links to the latest annual reports:

2019 Annual Report

2018 Annual Report

2017 Annual Report


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