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Home  /  Accessibility Policy

Accessibility Policy

 

Accessibility for Ontarians with Disabilities Act

The Accessibility for Ontarians with Disabilities Act (AODA) tells businesses and organizations they must provide access for people with disabilities in the areas of transportation, customer service, information and communication, employment, and buildings and outdoor spaces. There are community committees around the province who identify, remove and prevent barriers for people with disabilities.

The Accessibility Directorate of Ontario is a government group that provides:

  • Public education and training about accessibility
  • Tools and resources to help communities become more accessible
  • Increased public awareness about the importance of accessibility

 

More information about the Accessibility for Ontarians with Disabilities Act

Contact The Accessibility Directorate of Ontario

Website: www.ontario.ca/accesson

General Inquiry: 416-849-8276
Toll Free: 1-866-515-2025

TTY Toll Free: 1-800-268-7095
Toll Free: 1-888-335-6611 – Suite 601A

Fax: 416-325-9620 – Suite 601A
E-mail: accessibility@ontario.ca

Accessibility for Ontarians with Disabilities Act

Website: www.aoda.ca
AODA Alliance Website: www.aodaalliance.org

 

Click below to view the following related resources:

Multi Year Accessibility Statement (PDF)

Meeting Accessibility Needs Of Stakeholders (PDF)

Accessibility Request Form (PDF)

2026 Accessibility Report (PDF)

2026 Accessibility Compliance Report (PDF)

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Our Goal: To provide support for individuals with an intellectual disability and advocate alongside them so they are welcome, included, and have every opportunity to participate fully in their community with dignity and independence.

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